1. Privacy Policy 

At The Steve Browne Foundation, we are committed to safeguarding the privacy of our website visitors and service users. This Privacy Policy explains how we collect, use, store, and protect personal data. 

What Information We Collect 

We may collect personal information such as your name, email address, contact details, and any other details you provide through forms or communication with us. 

How We Use Your Information 

We use the information we collect to: 

Respond to your inquiries. 

Manage event registrations and participation in our programs. 

Improve our website and services. 

Process donations and communicate with donors. 

Data Security 

We take data protection seriously and have implemented appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure. 

Your Rights 

You have the right to access, correct, or request deletion of your personal data. For more details, please contact us at [email protected]. 

2. Safeguarding Policy 

The Steve Browne Foundation is committed to promoting the welfare and safety of young people participating in our programs. We take our safeguarding responsibilities seriously and work to create an environment where all participants feel safe and valued. 

Our Commitment 

We ensure all staff and volunteers are vetted through appropriate checks (e.g., DBS checks for UK residents). 

Our team receives training on safeguarding procedures, recognizing signs of harm, and responding appropriately. 

We have designated safeguarding officers who oversee the implementation of this policy and are the first point of contact for concerns. 

Reporting Concerns 

If you have any concerns about the welfare of a young person involved with The Steve Browne Foundation, please contact our safeguarding team at [safeguarding contact email]. 

3. Cookie Policy 

The Steve Browne Foundation uses cookies to improve user experience on our website. Cookies are small text files stored on your device to track preferences and provide analytics. 

Types of Cookies We Use 

Essential Cookies: These cookies are necessary for the functionality of the website. 

Analytics Cookies: We use cookies to analyse website traffic and improve site performance. 

Managing Cookies 

You can disable cookies via your browser settings, but this may affect your experience on our website. 

4. Child Protection Policy 

The Steve Browne Foundation is dedicated to protecting children and young people from harm, abuse, and exploitation. We have a zero-tolerance approach to any actions that threaten the safety of those in our care. 

Our Approach 

We actively promote the well-being of children and young people in all our activities. 

Our staff and volunteers are trained in child protection and are required to follow our safeguarding protocols. 

We work closely with local authorities and safeguarding bodies to ensure compliance with child protection laws. 

How to Raise Concerns 

If you suspect that a child or young person involved with the Foundation is at risk, please report it immediately to our child protection team at [contact email). 

5. Accessibility Policy 

The Steve Browne Foundation is committed to making our programs and website accessible to all individuals, including those with disabilities. 

Our Commitment 

We strive to ensure our website complies with accessibility standards. 

Our events and activities are designed to accommodate participants of all abilities. 

We provide reasonable adjustments to ensure that no individual is excluded from participating in our programs. 

If you need assistance or have specific accessibility requirements, please contact us at [email protected]. 

6. Equality and Diversity Policy 

The Steve Browne Foundation embraces diversity and is committed to ensuring equal opportunities for all. We do not discriminate on the basis of race, gender, disability, religion, or any other protected characteristic. 

Our Principles 

We foster an inclusive environment where every individual is treated with respect. 

Our programs are designed to be accessible to young people from all backgrounds and communities. 

We actively promote equality and strive to eliminate any barriers to participation. 

7. Donations and Refund Policy 

Thank you for considering a donation to The Steve Browne Foundation. Your support helps us deliver valuable programs for young people. 

Donation Terms 

Donations made through our website are processed securely. 

We will provide confirmation of all donations via email. 

Refunds 

If you have made a donation in error or wish to request a refund, please contact us within 14 days of the donation date. We will review requests on a case-by-case basis. 

Contact us at [donations email] for assistance. 

8. Volunteer Policy 

The Steve Browne Foundation values the contributions of volunteers in delivering our services to young people. This policy outlines the terms and conditions for volunteering. 

Our Expectations 

Volunteers will be provided with clear roles and responsibilities. 

We offer training and support to ensure volunteers are well-equipped to engage with young people. 

Volunteers are required to adhere to our safeguarding and confidentiality policies. 

Application and Vetting 

All volunteers must complete an application process, including a DBS check for those working with young people. 

9. Copyright Policy 

All content on The Steve Browne Foundation’s website, including text, images, and media, is owned by or licensed to us, unless otherwise stated. 

Usage Rights 

You may use content for personal, non-commercial purposes with attribution. 

No part of our website content may be reproduced or distributed without our explicit consent. 

If you would like to request permission to use any of our materials, please contact us at [email protected] 

10. Complaints Procedure 

At The Steve Browne Foundation, we aim to provide high-quality programs and services. However, if you are dissatisfied with any aspect of our work, we encourage you to share your concerns. 

How to File a Complaint 

Contact us at [complaints email]  

Provide details of your complaint, including your contact information. 

Our Process 

We will acknowledge your complaint within [timeframe] and aim to resolve it within 14 working days. All complaints are handled confidentially and thoroughly. 

11. Social Media Policy 

The Steve Browne Foundation encourages positive and respectful engagement on our social media channels. 

Community Guidelines 

We do not tolerate bullying, harassment, or inappropriate content. 

All users are expected to interact respectfully with each other and our staff. 

Safeguarding on Social Media 

When engaging with young people online, we adhere to our safeguarding policy to ensure their safety. Any concerns raised via social media will be promptly addressed. 

For any inquiries about our social media use, please contact [social media contact email].